Cancellation / Return / Exchange Policy
If for any reason you are not completely happy with your purchase , the following terms are applicable for any products that you purchased with us. You are entitled to cancel your order within 2 days without giving any reason for doing so. In order to exercise your right of cancellation, you must inform us of your decision by means of clear statement. You can inform us by visiting our website hairstonsnaturals.com, or by sending an email to firstname.lastname@example.org.
In order for goods to be eligible for a return, please make sure that the goods were purchased in the last 7 days, the goods are in the original packaging. There are no returns or refunds on used products.
You are responsible for the cost and risk of returning to goods to us. You should send the goods to the following address: P.O. Box 14431, Knoxville, TN 37914.